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After Sales Support

If you have a problem or question surrounding your Compound Security Systems product, please contact us online or by telephone on +44 (0)1685 350418.

 

GSM and GPRS Systems: Programming and Monitoring

GSM Alarm Systems: Programming Software

If you have purchased a GSM alarm system from us then you can download the free programming software here.

GPRS Alarm Systems: Login / Live Monitoring

Our GPRS alarm systems offering real time monitoring can be accessed via our online monitoring system where you can log in and view your alarm system's status and activation alerts.

Click on the following "LOG ON" link to log-on to the online programming and monitoring secure server for any of the security systems listed below:

Please have your PIN code ready.

LOG-ON

 

Product Instructions, Manuals and Support Documents

If you are looking for a manual for your product, technical information or a report relating to safety (e.g. Mosquito products), please in the first instance take a look at our downloads and support documents section of the website. If you are still unable to find what you are looking for, please contact us online or by telephone on +44 (0)1685 350418.

 

Delivery and Returns

Delivery

All our parcels are shipped out with Interlink Express, please view our delivery information page for full delivery details or if you have your tracking number to hand, go to www.interlinkexpress.com to track your order.

Returns

Compound Security Systems have made every effort to ensure your products reach you in satisfactory, working condition. If however you experience a problem with your product and need to return it, in the first instance please familiarise yourself with our returns policy. If this does not provide enough information, please contact us online or contact our team by telephone on +44 (0)1685 350418.